The most forward-thinking organisations are aware of the value of a coaching approach to conversations in the workplace. Embracing coaching skills into a leadership approach leads to changed performance and improved outcomes. Questioning and listening – true listening – engages others to do their best thinking, make a more significant contribution and take responsibility for making things happen. Good quality coaching conversations are at the root of a coaching culture.
Whether managing team members, conducting performance reviews, exploring with peers, the ‘ask not tell’ approach of coaching creates powerful and effective results. Our one-day introduction to coaching skills programme covers:
- Coaching – what it is and is not
- Questioning approaches
- A focus on goals and outcomes
- Active listening
- A coaching model
